Stuck in the system?
You'll find answers to
the common problems
our users face. Please
review the appropriate
section for a quick
answer to your question.
If you still can't find
the answer, please
email us.

• Is your Card Service Free? How do we pay for it?
  
• Is there a limit to the number of cards that I can send?
  
• The recipient does not have access to the web, can you send the card to his/her email?
  
• You missed out an occasion. Can I suggest occasions, events?
  
• How do I print the card?
  
• Can I submit my own quotations, images & music? Will you use them?
  

• How do I send a Card?
  
• How do I know that the card has been sent?
  
• How do I view the card that was sent to me?
  
• How do I know that the recipient has viewed my card?
  
• Who sent me the card? How do I know who he / she is?
  
• Will my email be used for any purpose?
  
• How long does it take to send a card?
  

• I sent a card for a later date. Can I delete it?
  
• What is a 501 error?
  
• How can I delete a card?
  
• I want to use my own background. What do I do?
  
• I deleted my card number by mistake. How do I get it back?
  

• My receiver did not get my card.
  
• I did not get the thank you mail.
  
• I sent a card to a wrong address.
  
• Dont send me junk mail. How did you get my email address? Please don't send me any more cards.
  
• I created a card and I have not received the email yet.
  
• I have entered the email addresses but the program refuses to accept them. Why?
  
• My mail has bounced back to me? Can I resend the card?
  

• I can't hear the music. Why?
  
• I selected the music, but am not getting anything in the preview.
  
• The image that I have chosen is appearing distorted. Why?
  
• Can I see what the final image looks like?
  
• I clicked on the image and saw the final picture? Now what?
  
• Can I send the card at a later date?
  
• How can I send a card to multiple users?
  
• I don't want to receive a confirmation.
  
• I can't see the buttons to continue my card creation process.
  
• I chose a font but it is not coming on the card? What's wrong?
  
• How do I use the header and the footer?
  
• Whats the maximum length of the message that I can send?
  
• The message that I wrote on the card got chopped off. Why?
  

• I'm using an AOL browser, I could not retrieve my cards. Why?
  
• My computer is not showing animation or JAVA cards. Why?
  
• I'm getting "Method Post not allowed" while trying to view my card. Please help.
  
• My card has been deleted. Can I view the card somehow?
  
• I did not receive a card number. How do I view my card?
  
• I entered my card number and it says "Incorrect Card Number". Why?